Turn one-time buyers into regulars.
80% of restaurant revenue comes from repeat guests, yet most venues treat every diner as a stranger. Plastic punch cards get lost, third-party loyalty apps are ignored by guests, and customer data is owned by delivery aggregators.
80% of restaurant revenue comes from repeat guests, yet most venues treat every diner as a stranger. Plastic punch cards get lost, third-party loyalty apps are ignored by guests, and customer data is owned by delivery aggregators.
Third-party loyalty apps require awkward separate tablets at the counter and manual point entry, causing staff to abandon them during rushes. ChinarPOS integrates customer profiles directly into the order flow: phone numbers attach in one tap, loyalty cashback points accrue automatically, and customer store credit can be spent instantly across till and QR ordering.
Paper punch cards or separate loyalty apps that require double-typing customer phone numbers into a separate tablet.
Native customer CRM attached directly at the till or captured seamlessly during QR mobile ordering.
Delivery aggregators own your customer data, preventing you from marketing directly to your most loyal patrons.
You own 100% of guest order history, spend frequency, and contact info in your private database.
Regulars feel unacknowledged because rotating staff don't recognize them.
Staff screen displays guest favorite dishes, dietary preferences, and VIP status the moment their profile is attached.
Designed for how guests dine, staff work, and venues thrive.
Hospitality is fundamentally human. When you eliminate friction for guests, cognitive overload for staff, and financial opacity for owners, service runs like clockwork.
Warm Recognition & Painless Rewards
Guests feel appreciated when their favorite drink is remembered. Their points and store credits apply effortlessly without digging for punch cards.
Instant Hospitality Superpowers
New servers instantly know who the high-value regulars are and can address them by name and recommend their favorite dishes with confidence.
Predictable Repeat Revenue & Zero Churn
Drive a 20%+ increase in repeat visit frequency through targeted promotions and store credit incentives, dramatically increasing customer lifetime value.
Know your regulars.
A customer record
Contact details and order history, attached at the till in a tap.
Rewards that bring people back
Loyalty points and store credit.
Offers for the right people
Promo codes and groups of customers.
What it looks like on a real day.
Thanking regulars
You give your most frequent customers a promo code. At the till it just works, and your reports show what it brought in.
Questions
How are customer profiles captured without slowing down the counter rush?+
Customers can be attached at the till in two taps by phone number or name, or captured automatically when guests place an order via QR table ordering or your branded ordering website. Staff don't need to juggle separate tablets or ask guests to install an app.
Can customers redeem loyalty points and store credit across counter and QR orders?+
Yes. Loyalty cashback points and wallet balances are unified in real time. A regular can earn points dining in at the counter and redeem them on a table QR order or online pickup order, with balances updating across all channels instantly.
Do I own my customer data, or is it locked in a third-party platform?+
You own 100% of your guest data, including names, phone numbers, visit frequency, lifetime spend, and dish preferences. Unlike delivery aggregators who conceal customer contact info, ChinarPOS lets you export your customer list anytime to run direct SMS or WhatsApp campaigns.
Related capabilities
Ready to try it in your own business?
Set up your business yourself, or book a demo and we'll walk through it with you.
Prefer to talk? Call or WhatsApp +91 94693 83765